Frequently Asked Questions About Our Equipment Leasing Program


None of the machines you list on the leasing page are applicable to my lab. What should I do?

No problem! The list on our leasing page is just an example of the equipment we’ve leased out in the past. We would love to find a rental solution for your equipment of choice, so don’t hesitate to contact us.

How much does it cost to lease equipment?

It depends on the machine you’re interested in and how long you’d like to use it for- drop us a line and we can walk you through our pricing.

Is there a minimum lease length?

Our leases are between 2 and 6 years long, making our minimum lease term 24 months.

Are there fees besides the lease payment?

We ask that you pay a deposit, which is returned to you at the end of the term. The only other potential fee is the software license, but not all machines require it.

May I share equipment?

Definitely. Another way to significantly cut rental costs is to share the equipment lease with another lab. Just let us know who you’re interested in sharing with, and we can work out a plan.

Do I have to pay for servicing and repairs?

Nope! We will cover servicing and repair costs in the case of unexpected breakdowns and necessary equipment maintenance, minimizing your downtime and stress. However, we cannot cover repairs due to user negligence.

What is a customer success manager?

We assign each of our partners their own dedicated customer success manager. They will be your main point of contact throughout our relationship meaning they will be as up to date about your leases as you do.

Who should I contact if my equipment breaks down?

Give us a call at +1(510) 982-6552 or email us at customerservice@excedr.com, and we’ll take care of the repairs as soon as possible.

If you have any additional questions, please give us a call at +1(510) 982-6552 or complete our contact form.


  • This field is for validation purposes and should be left unchanged.